Dealing with Tough Customers
How to come out ahead – even when clients are dissatisfied and irate. By Bridget McCrea […]
The Light is Green: Step on It!
I have a bad habit. Every time my wife asks me to be home by a […]
Health Care Reform: 2010 Outlook
NPCA’s technical consultant Sue McCraven invited precast producers James Crockett of Trenwa Inc., Malek Eljizi of Stress-Con Industries Inc. and Steve Wolszczenski of Terre Hill Concrete Products Inc. to discuss how economic uncertainty affects health care planning in 2010 for their respective companies.
