Facilitator: G. Terry Harris, FACI, GCP Applied Technologies
Thursday, May 17
Noon – 1:00 p.m. Eastern
Solving problems is hard enough, but solving them more than once is costly. Too often we only correct the symptoms of the problem and do not eliminate the root cause. Many quality experts believe that a corrective action process provides the biggest return on investment in the shortest amount of time. This course will provide valuable tools to discover the root cause of a problem so you can take corrective action.
At the conclusion of this webinar, you will be able to:
- Perform root-cause analysis
- Develop a corrective action process
- Evaluate the effectiveness of the action to prevent reoccurrence